About
Who is My Skin Lady? Hi, I'm Jannah-licensed esthetician, skincare strategist, and the face behind My Skin Lady. I bring science-backed skincare with a personalized, no-fluff approach. "Skincare isn't just about looking good; it's about feeling good in your own skin. My passion is helping you feel confident, informed, and empowered every step of the way." My Beliefs Skincare is more than a service-it's a partnership. Together, we create results you can maintain on your own. My approach is very transparent. I believe transparency builds trust and results that last. I’m ready and excited to meet you and embark on this journey together! Thank you for trusting me!Business Hours
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- Closed
- Thursday
- 10 AM - 6 PM
- Friday
- 10 AM - 6 PM
- Saturday
- 9 AM - 4 PM
- Sunday
- Closed
Cancellation Policy
At My Skin Lady, every treatment done with intention and with your health in mind. To maintain fairness and transparency, please review our return and refund policy before booking an appointment. We appreciate your trust and support of our small business. This policy ensures we can continue offering personalized care and quality products while respecting your investment and ours.
Treatment Services
All service sales are final. Due to the time, preparation, and product use involved in each appointment, we do not offer refunds for completed treatments.
If you are unsatisfied with your service, please contact us within 48 hours so we can discuss your experience and explore possible solutions, including corrective care when appropriate.
Skincare Product Returns
Unopened retail products may be returned within 7 days of purchase for a store credit or exchange only.
Opened or used products cannot be returned unless there is a confirmed allergic reaction (see below).
For allergic reactions, please contact us within 72 hours of use. A photo is required before issuing a full refund.
Cancellations & No-Shows
Missed appointments or last-minute cancellations are required a 50% charge of the total service, incomplete charges will require a deposit for future appointments. We understand life happens and emergencies are inevitable. As a smaller business every second counts especially for appointments. Please get in contact with your provider as soon as possible for you to get your appointment cancelled.
-The My Skin Lady Team